The
UK has seen an 8,000% increase in fake internet banking scams in the
past two years, the government's financial watchdog has warned.
The Financial Services Authority (FSA) told peers it was "very
concerned" about the growth in "phishing".
Phishing involves using fake websites to lure people into
revealing their bank account numbers.
The amount stolen is still relatively small but it is set to go
up by 90% for the second year running, peers heard.
Between January and June 2005, the number of recorded phishing
incidents was 312, the Lords science and technology committee was
told.
The figure for the same period this year was 5,059, according to
banking trade body Apacs figures.
The amount of cash stolen in the first half of 2006 was £23.2m,
the committee was told, and was likely to be £22.5m in the second
half of the year.
'Industrialised'
The increase was put down by Apacs security chief Philip Whitaker
to better detection.
But Mr Whitaker told peers the criminals behind "phishing" scams
were also becoming increasingly "industrialised" in their approach.
Lord Paul said the committee had been told one bank was being
targeted far more than any other.
But Apacs director of communication Sandra Quinn rejected the
peer's call to name the bank concerned, saying it would breach
commercial confidentiality.
She said Apacs was there to represent the banking industry not
the consumer, and had no plans to make public its list of banks
being targeted by fraud.
Alarm
Mr Whitaker said just because a bank had been targeted, did not
mean its security systems were worse than its competitors.
"There is no evidence that one bank is any worse or any
better-off than another," he told the committee.
He also rejected a call for banks to routinely inform customers
of security breaches involving their details, such as when a bank
employee's laptop was stolen.
He said banks did not want to cause undue alarm to customers, as
had been in the case in some US states, where customers were
constantly given such information.
Rob Gruppetta, of the FSA's financial crime team, said "phishing"
was growing rapidly in the UK.
"We are very concerned about the rate of increase. It has gone up
by 8,000% in the past two years. "But in the grand scheme of total fraud it is still quite small."
'Wary'
Even so, he said the scams were becoming "more sophisticated,"
compared to the primitive early examples.
Philip Robinson, the FSA's head of financial crime, said he
believed internet banking was generally "safe".
But he raised concerns about the banks' apparent lack of
transparency when it came to internet fraud.
He said they were "wary" about making concerns public in case the
information was "misrepresented".
They were also reluctant to report incidents to the police, he
said, because "the likelihood of fraud being investigated is very
low indeed".
He said being "open and transparent" was important to "maintain
confidence" in the banking system and he would be meeting the
Information Commissioner next week to discuss ways of increasing
transparency.
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